Free Community Support

Community support is provided via the support forum. Access to the forum is free and registration is required.

Case Support

If you need a new feature, enhancement or a fix for a particular component, you might consider case support instead of long term enterprise support. We estimate the necessary effort and time required for the solution then make an offer based on the complexity of the case.

Enterprise Support

Prime Technology offers Enterprise Support in addition to the free community support. Enterprise services include access to priority support forum, fast response times, custom builds and non PrimeFaces related general JSF assistance. Additional fees apply for custom component development, feature requests and remote desktop assistance.

Enterprise Support is provided by world renowned JSF experts who are also founders of PrimeFaces. For more information regarding pricing and any other enquiry please contact us.

Service	Community Support	Enterprise Support
Community Forum Access
Priority Forum Access	-
Average Response Time	-	2-4 Hours
Number of Incidents	-	Unlimited
Number of Named Developers	-	Unlimited
JSF Support	-
IM/Remote Desktop Assistance	-
Custom Component Development	-
Custom Builds Until Release	-
Term	-	6/12 Months
Price	Free	Contact